Bical Auto Mall Customer Reviews
When it comes to choosing the right dealership, few things carry more weight than the experiences of real customers. NYC drivers have made Bical Auto Mall their go-to destination for trusted Chevrolet sales and service and their words speak for themselves. From no-pressure sales experiences to transparent, trustworthy service, the feedback we receive reflects a team that genuinely puts customers first.
What Drivers Are Saying About Bical Auto Mall
"Our salesperson was right there with us through our whole process and helping us reach an acceptable lease for the vehicle. We took it off the lot a few days later and are happy with our choice. She was great through the entire process as were the sales manager and finance manager. We're thinking that we're done with Jersey dealers and the tolls involved with visiting them. Right here, in Brooklyn, is a great Chevrolet dealer that is worth a try."
- Henry (Google Review)
"I was looking to purchase from out of state, which was a very complicated process which was also a lengthy process. Our salesperson was SO wonderful in assisting throughout the entire process! I purchased the vehicle without ever seeing it! Usually most would be skeptical of doing so. I also was sort of skeptical myself. However, our salesperson stuck with me and never gave up during the weeks it took to complete the sale, between the dozens and dozens of phone calls, texts, pictures, and emails. He made me feel SO completely comfortable in purchasing the car… So simple. So easy. Was an absolute breeze. Best experience I've EVER had purchasing a vehicle."
- Ashley R. (Google Review)
"Walking in here was the best decision I ever made. Our salesperson, who helped me was very friendly, nice, polite, honest and very knowledgeable… This entire team went above and beyond to accommodate me. They were so helpful in all aspects. To our salesperson, I wasn't just another car buyer or sale to him, he made me feel like a valued customer from day one… If I could give them ten stars, I would. I will highly recommend this dealership to friends and family. Thank you to our salesperson, the sales manager, and the finance manager at Bical Auto Mall for an amazing shopping experience. I will definitely be back there again for my next car!"
- Mary C. (Google Review)
"I was shopping for a new pickup truck for months. I visited at least 10 dealerships in the area for all different brands. I walked into Bical on Tuesday and met our salesperson. Unlike many salespeople I met, he was a total pro. He was knowledgeable. He knew every detail and feature of the trucks he showed me. He was personable and easy to work with. And lastly, neither he nor the sales manager hit me with the 'hard sell', which makes me walk right out of a dealership... Our salesperson and the team delivered on their promises. There were no unpleasant surprises. I most likely will be purchasing from them again and would recommend this dealership to others."
- Ivon D. (Google Review)
"Just had my Corvette serviced at Bical, and I couldn't be more impressed. From the moment I pulled in, the staff treated my car with care and professionalism. The service team was knowledgeable, transparent, and efficient -- everything was clearly explained, and they kept me updated throughout the process. It's not easy trusting just anyone with a performance vehicle like a Corvette, but the team here earned it. The work was done on time, and my car feels better than ever. Huge thanks to everyone involved -- I'll definitely be coming back for future maintenance. Highly recommend this dealership if you care about quality service and attention to detail!"
- Ernie M. (Google Review)
"I had an absolutely amazing experience at Bical Auto Mall! I brought in my Chevy Traverse after another auto shop did a terrible job, and the team at Bical went above and beyond to make things right. From start to finish, our service advisor was outstanding -- professional, patient, and genuinely dedicated to ensuring I understood every step of the process. He made sure the work was done correctly and that I left completely satisfied. It's rare to find a shop that truly cares about both the quality of their work and their customers, but Bical Auto Mall exceeded my expectations on every level."
- Vanessa W. (Google Review)
"Honest dealership, would highly recommend going there for service. Went there for diagnostic of a problem that went away a few days ago; they went through the entire system after seven hours, couldn't find anything at fault, verified the system was in proper working conditions, all fuses and relays had no issues including terminals had no drops or overloads, and that all software was up to date. Rather than charge us for the diagnostic or the labor spent on my truck, they waived it. They rather have repeat customers who value honesty over greed. I appreciate that and I am now spreading it to all my fellow GM vehicle owner friends -- trust in Bical Motors. Bical Motors is doing it the right way, the way it should be!"
- Mike H. (Google Review)
"Upon my arrival I was helped by the service advisor in the service department. From start to finish she was very professional and welcoming. She kept me informed and up to date with the progress of the service. What started off as a very stressful week due to a mechanical issue with my truck, ended with me being stress free and happy with the service that I received… Bical Auto Mall has gained a new customer thanks to her. The technician that serviced my truck was professional and very knowledgeable regarding the issue… The issue was repaired and I'm back on the road."
- J D. (Google Review)
Why Drivers Choose Our Brooklyn Chevy Dealership
Bical Auto Mall has built a reputation as one of the most trusted Chevrolet dealerships in the New York City area, and that reputation is earned every day through a no-pressure, customer-first approach that keeps drivers coming back. Whether you're exploring our new Chevy inventory or browsing quality used cars for sale, our team takes the time to understand your needs and find the right fit without the hard sell.
Convenience is a major factor for NYC-area drivers. Bical Auto Mall is located just seconds from the Belt Parkway off Exit 11N, making us easily accessible whether you're coming from Queens, Manhattan or anywhere else across the five boroughs. We're also conveniently reachable for those commuting on the MTA. No bridges to New Jersey, no out-of-state inspections to chase down, just a straightforward, Brooklyn-based dealership experience close to home.
Our local Chevy service center brings that same standard of care to every maintenance visit and car repair. As our reviewers consistently note, we're transparent, thorough and honest, and when the situation calls for it, we'll put your long-term trust ahead of a short-term invoice. That's not something you find everywhere.
Leave Bical Auto Mall a Review!
Had a recent experience with our sales or service team? We'd love to hear from you. Your feedback helps us continue raising the bar and gives fellow New York City drivers the confidence to make an informed decision. Every review makes a difference, and we're grateful for each one.
Whether you're ready to schedule a test-drive, explore your financing options or simply have a question, contact us and a member of our team will be happy to help. We look forward to seeing you at Bical Auto Mall!
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